Stay safe while trading and connecting in the Hay Day community
🌾 Your Safety is Our Priority
Hay Day is a fun, friendly game - but scammers exist. Learn how to protect yourself and trade safely with other players. Remember: Most players are honest, helpful people! These tips help you avoid the small minority who try to take advantage.
If someone does ANY of these, STOP and don't trade:
⚠️ Trust your instincts! If something feels wrong, it probably is.
ONLY use official Hay Day trading features. Never trade for real money or through third-party apps.
Both parties should put items in their roadside shops at the same time. Never give first without guarantee.
Capture all trade agreements, farm tags, and conversations. Evidence helps if you need to report.
Trade with neighborhoods/players that have good reputations and verified histories.
How it works: Scammer asks you to help with their boat/derby tasks first, promises to help you back later. They disappear after getting help.
Protection: Only help if you don't expect anything back, or use HD Farming's Help Board with clear expectations.
How it works: Scammer claims they can give you free diamonds, vouchers, or special items through external websites/apps.
Protection: These don't exist! Only Supercell can add items to your account. Never click suspicious links.
How it works: Someone offers to sell a "maxed out" account. You pay, they never deliver or the account gets banned.
Protection: Buying/selling accounts violates Supercell ToS and gets you banned. Build your own farm!
How it works: Fake websites that look like Supercell login pages. Steal your password when you enter it.
Protection: Only log in through the official Hay Day app. Never enter credentials on external sites.
How it works: Scammer pretends to be Supercell staff, famous player, or HD Farming admin asking for favors/info.
Protection: Real staff/admins never ask for trades, passwords, or personal info. Verify identities through official channels.
1. Open Hay Day → Settings (gear icon)
2. Tap "Help & Support"
3. Tap "Contact Us"
4. Describe the scam with screenshots and farm tag
✓ Only Supercell can investigate and ban scammers
Report to server moderators with evidence. They can ban from that community.
If scam happened on our platform, contact us. We'll investigate and remove the user.
⚠️ NEVER: Create public "scammer lists," post personal information, or harass accused players. Let official channels handle it.
Before any trade, check ALL of these: